All orders placed before midday are dispatched same day and depending where in Australia you are located you should receive your order within 2-5 business days. All shipments are dispatched via Aramex Australia and you will receive a confirmation email with the tracking details for your reference.
You may return most new, unopened items within 7 days of delivery for a full refund. We are happy to refund for return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.